Terms and conditions

Terms and conditions

Privacy Policy – www.biotradexllc.com

At Biotradex LLC, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect personal data provided by visitors to our website.

  1. Data Controller

Company Name: Biotradex LLC
Registered Address: Kempinski Residence, Palm Jumeirah Dubai, UAE
Email: info@biotradexllc.com
Telephone: +971 58 587 0272

  1. Personal Data Collected

We collect only the following personal data from users who voluntarily provide it through forms on our website:

  • Name
  • Company Name
  • Email Address

This information is collected when users request additional information about our products, sign up for newsletters, or download materials from our website.

  1. Purpose of Collecting User Data

The personal data we collect is used solely for the following purposes:

  • To provide additional information to users who have shown interest in our products or services.
  • To communicate with users regarding updates, promotions, or new product offerings (with prior consent).
  • To respond to inquiries and provide customer support.

No other personal information is collected or processed unless explicitly provided by the user.

  1. Data Storage and Security

We take the security of your personal information seriously. All personal data is stored securely and is only accessible by authorized personnel within Biotradex LLC. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

  1. Sharing Personal Data

We do not share, sell, or distribute personal data with third parties unless required by law or if necessary for the provision of services requested by the user (e.g., using third-party service providers for email distribution).

  1. User Rights (EU Compliance)

In compliance with the General Data Protection Regulation (GDPR), users from the European Union have the following rights:

  • Right to Access: Users have the right to request information regarding what personal data is stored by Biotradex LLC.
  • Right to Rectification: Users can request corrections to any inaccuracies in their personal data.
  • Right to Erasure: Users have the right to request that their personal data be deleted at any time („Right to be Forgotten”).
  • Right to Restriction: Users can request that the processing of their personal data be restricted under certain circumstances.
  • Right to Data Portability: Users can request their data in a commonly used, machine-readable format for their own use.

Users may exercise these rights by contacting us at info@biotradexllc.com.

  1. Cookies

The Website may use cookies to enhance user experience. Cookies are small text files stored on a user’s device that help us to understand how visitors interact with our Website. Users can modify their browser settings to reject cookies, but doing so may affect the functionality of the Website.

  1. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If a user requests the deletion of their personal data, we will erase it from our systems unless legally required to retain it.

  1. Amendments to the Privacy Policy

Biotradex LLC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be indicated by the effective date at the top of the policy.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Biotradex LLC
Email: info@biotradexllc.com
Telephone: +971 58 587 0272